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SERVICE |
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* Reputation * No Deposit * Guarantee *
We are extremely proud that since 1974 Bon Accord Glass' reputation has been built mostly from the recommendation of our customers. We identified that what was lacking in the 'industry' was good service. We have always wanted to be sure we do not only think we are giving good service - we know we are and we can prove it. Before, during and after the decison making process - be it windows, doors, conservatories, glazing or furniture - it is vital that our customers are no less than 100% happy with the service we are providing. We have our own team of experienced and dedicated craftsmen across all disciplines - That way know from the outset that you will be getting no less than the best - no cutting corners - who else could afford to do that? |
* Reputation * No Deposit * Guarantee *
It has to be an example of the strength and depth of Bon Accord Glass that we expect no down payment prior to any project being completed. Not many companies are in a position to withstand this outlay. However, we believe that our customers should not have to part with a penny until the job is complete and there has been sufficient time to assess the completion. "That way everyone is happy!" comments Martin Keith, Joint Managing Director. "The beauty of our company also is that there are no prima donnas. If I happen still to be in the workshop at eight in the evening and I receive a call form an oil service company urgently looking for some pressure testing glass, rather than wait till the next morning, I'll do the job myself. That way the customer's overhead are cut, by being able to proceed with the job in hand, they have received a fast and efficient service from long established local company and I have enjoyed being able to fulfil the challenge so quickly. That's how word gets around." |
* Reputation * No Deposit * Guarantee *
...where a 10 year guarantee means a 10 year guarantee. At Bon Accord Glass, we are so confident in our products, craftsmen and the work they do, that we guarantee all work for ten years. If you want to know more about this, please feel free to call on 01224 588944 or e-mail service@bon-accord-glass.co.uk. |
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